Support

Compatibility

Designed for Apple Watch Series 6 or later, Apple Watch SE (2nd generation) or later, and Apple Watch Ultra models running watchOS 11 or later.

Before a race

• Allow Backyard App to write Workouts in Health. The race cannot start without this permission.
• Allow Heart Rate and Walking + Running Distance reads for live metrics.
• Allow route sharing and Location only if you want a route saved with the workout.
• Set distance, loop window, optional goal, haptics, and Auto Loop in Settings.
• Test the complete flow on your own watch before relying on it during an event.

During a race

• Swipe right from the Loop page to reach Controls.
• The only race actions are Bank loop, Finish, and Discard.
• The official schedule never pauses; every next start stays fixed to its original time.
• If Backyard App is interrupted, reopen it to recover the fixed race schedule.

Troubleshooting

• Confirm that Backyard App can write Workouts and read Heart Rate and Walking + Running Distance.
• Enable Location Services only if you want optional route recording.
• If another workout app starts a session, return to Backyard App and verify the recording state.
• Install the latest Backyard App version and the latest watchOS supported by your Apple Watch.

Contact

Email contact@axiom-app.dev. Include the app version, Apple Watch model, watchOS version, and the step that failed. Do not send Health data or precise location information.

You can also read the Backyard App Privacy Policy.